OUR SALON POLICIES
Service as It Should Be
At Rosé Beauty Bar, we want to give our customers the most enjoyable experience, one that will keep them coming back to our salon time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!
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GRATUITIES
Gratuities are not included in the price of the service but are gladly accepted. Leaving gratuity is always left to the discretion of our guests. It is common practice to leave gratuity when the professional has performed a service to the guest’s satisfaction.
Tips maybe paid with cash, debit or credit card.
CHILD POLICY
At Rosé Beauty Bar Salon, we prioritize safety and do not have facilities to accommodate children during appointments. Due to the use of sharp tools, hot equipment, and chemicals, we ask that you visit the salon without your children unless they have their own appointment. If a child has an appointment, they must be accompanied by a parent and remain seated for their safety. We appreciate your understanding and cooperation in keeping everyone safe.
LATE ARRIVALS
Kindly note, we reserve your appointment time especially for you. If you are running late, please call as soon as possible. If you happen to be running more than 10 minutes late, we may not be able to accommodate your full service. Therefore, we reserve the right to refuse partial or complete services and you forfeit your deposit.
CANCELLATIONS
Your appointments are very important to our team. If you need to cancel or reschedule, please provide at least 24 hours' notice so we can offer your time slot to another client on our waitlist. We understand that emergencies can occur, and it's not always possible to give advance notice. However, repeated cancellations without sufficient notice may lead us to require a non-refundable deposit for future appointments.
If you downgrade or cancel services at the time of your appointment, you will not be refunded the difference or the original service that was booked.
To avoid a cancellation fee of 100% of your service cost, please ensure you reschedule or cancel at least 24 hours before your scheduled appointment.
GIFT CERTIFICATES
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You cannot obtain any cash advance with your Gift Card or redeem your Gift Card for cash.
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Rose Beauty Bar reserves the right to refuse service or reverse any gift certificate purchase for any reason and return the funds to the purchaser.
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Except as required by law, gift certificates are not redeemable for cash and cannot be returned for a cash refund.
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All service/ product prices are subject to change without notice
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All sales, including products, gift certificates and services are considered final.
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We are not liable to redeem any Gift Card that is presented for redemption after the expiry date.